Privacy

Privacy Policy

Footprint Walk On

This Privacy Policy describes how we gather, manage and safeguard user‑related information for the mobile application Footprint Walk On (hereinafter called “the App”). By downloading, installing, launching, or engaging with this fitness‑oriented walking application, you acknowledge that you have read, understood, and voluntarily agree to abide by every clause laid out in this document. We reserve the right to revise this Privacy Policy as our business operations or applicable local laws evolve, and we advise users to review the privacy section inside App Settings on a regular basis.

1. Information We Gather

We follow the data‑minimization principle. Only data essential to sustain stable service operation, refine walking‑tracking features, optimize footprint recording functions and deliver satisfying user experiences will be collected. Categories of collected information are shown below:

Account & Profile Information: If you opt to sign‑in through authorized third‑party login services such as Apple ID or Google, we obtain your bound email address, public display name and profile picture. This information is exclusively used for account creation, identity validation, and cross‑device synchronization of your walking records, footprint archives and user preferences. We will never pull extra private details irrelevant to account registration.

Device and Network Metadata: We collect advertising identifiers (IDFA for iOS, GAID for Android), public IP address, device hardware model, operating system build version, screen resolution, default system language, time zone, and active network mode (Wi‑Fi or cellular data). Such metadata helps us adapt the App for various mobile hardware, resolve intermittent network failures and conduct risk assessment for abnormal user behaviours.

Walking & Footprint Interaction Records: We log anonymous behavioural data including daily walking session statistics, footprint‑map editing operations, goal‑setting records, feature‑trigger frequency, session duration, and interactions with in‑app advertisements and reward tasks. These aggregated records support us in tuning walking‑challenge mechanisms, optimizing footprint‑rendering logic and iterating new functional modules.

Fault & Performance Diagnostic Logs: When the App encounters crashes, freezes, loading failures or runtime exceptions, the system automatically generates diagnostic logs, error codes and device performance snapshots. These logs serve solely to pinpoint technical defects and push subsequent version fixes, and do not carry personally identifiable user markers.

Optional Installed‑App List Permission (User Consent Mandatory): Upon initial startup, our integrated advertising SDK may pop‑up a permission request to access your locally installed application catalogue. You hold full authority to decline this permission. Rejection will not interfere with core walking‑tracking and footprint‑recording capabilities. Our development team cannot access or store this catalogue data; all relevant processing is independently handled by the corresponding ad service provider under its own privacy terms.

2. Legitimate Purposes for Using Your Information

All collected data will only be processed for service‑related lawful purposes listed below. We shall not repurpose your information for unrelated commercial activities unless you provide separate explicit consent:

Maintain normal App operation; synchronize walking statistics, saved footprint maps, completed walking challenges and in‑app reward records across your logged‑in devices.

Improve application responsiveness, touch‑interaction performance and hardware compatibility across diverse mobile devices.

Serve appropriate non‑intrusive advertisements and reward‑earning missions with assistance from device‑level advertising identifiers.

Receive, classify and respond to your feedback, functional‑optimization suggestions and technical fault reports submitted through built‑in support channels.

Deliver in‑app notifications for new walking‑challenge events, footprint‑template updates, service maintenance alerts and privacy‑policy revision announcements.

Detect fake accounts, duplicated reward claims and abnormal automated behaviours so as to preserve a fair user environment for all participants.

3. Information Sharing Scenarios

We strictly commit to never selling, leasing or trading your personally identifiable information for third‑party commercial promotion. Data disclosure is only permitted under these limited, compliance‑aligned conditions:

Your advertising identifier may be shared with certified ad partners to enable ad rendering, exposure statistics and rewarded‑task delivery. All cooperating vendors sign binding confidentiality agreements and are prohibited from re‑using this identifier for outside business purposes.

Aggregated, fully anonymized statistical datasets (without any user‑traceable tags) may be shared with third‑party analytical institutions for long‑term product iteration and experience enhancement.

Trusted service suppliers including cloud‑storage operators and crash‑diagnosis tool providers may obtain limited operational data required to complete their assigned duties. They must adhere to identical privacy‑protection standards defined within this policy.

We may disclose the minimum necessary scope of your information upon receiving formal court subpoenas, regulatory investigation orders or mandatory legal demands issued by competent official authorities.

4. Data Security Protection Mechanisms

We deploy multi‑layer technical and administrative safeguards to defend your information against unauthorized access, tampering, leakage and permanent loss:

All data transmitted between your mobile terminal and our backend servers is encrypted via TLS protocol. Persistently stored account‑related archives are protected with high‑strength static encryption technology.

Tiered internal access‑permission controls are enforced: only maintenance and support staff with legitimate job‑related requirements may view partial user data, and all relevant personnel are bound by formal non‑disclosure commitments.

We perform periodic vulnerability scanning, server‑security audits and App‑security‑patch updates to counter continuously emerging cybersecurity threats.

Please keep in mind that no electronic‑storage or online‑transmission technology can guarantee one‑hundred‑percent absolute data security. We adopt all commercially feasible protective countermeasures to safeguard your privacy, yet complete data safety cannot be fully guaranteed under all network environments.

5. Data Retention Rules

We retain your information only for the shortest valid period required to fulfil collection objectives or satisfy legal‑archiving obligations:

Your login‑account details, walking‑activity records and footprint‑map archives are kept while your account remains active. Once your deletion application passes verification, all these identifiable datasets get erased from servers instantly.

Anonymous user‑behaviour logs and fault‑diagnostic records will be stored afterwards they will be automatically anonymized or fully cleared.

Partial non‑identifiable anti‑fraud markers may be reserved for a short‑term monitoring cycle to prevent reward‑claim abuse and will be permanently deleted once risk‑monitoring concludes.

Data that must be preserved for legal‑compliance purposes will be retained until the statutory retention cycle expires.

6. Account and Full‑Data Deletion Application

You hold the permanent right to request complete erasure of your account and all attached user‑related data at any time via two independent submission channels:

In‑App Self‑Service Operation: Launch Footprint Walk On, navigate to Settings > Account & Privacy, select the Delete My Account option and follow on‑screen prompts to submit your identity‑verified deletion request.

Email Application: Send an application email to our dedicated support mailbox with the exact subject line: Footprint Walk On Complete Account Deletion Request. Please include your registered login email address for identity verification.

Our support team will finish identity validation and execute full‑data‑removal procedures , and deliver a deletion‑confirmation email to your registered mailbox. All erased walking statistics, footprint‑map files, reward records and account archives cannot be restored under any circumstances.

Support Email:

7. Third‑Party Services Reminder

This App integrates multiple third‑party functional SDKs covering advertising platforms, social‑login tools and crash‑diagnostic utilities. Each external service provider maintains its independent privacy‑management clauses. We do not exercise control over their internal data‑processing workflows and bear no corresponding liability. We recommend you carefully review their respective privacy policies before enabling relevant functional modules.

8. Minor‑User Privacy Protection

Footprint Walk On is designed exclusively for end‑users aged 13 and older. We will not actively or intentionally collect any personally identifiable information belonging to children under 13 years old. If we accidentally obtain minor‑related personal data due to technical loopholes, we will permanently clear all such records from our server storage without delay. Parents or legal guardians who discover their under‑age child has submitted personal information to us may contact our official‑support mailbox to apply for full‑data removal.

9. Revision and Effective‑Date Mechanism of This Policy

We will adjust this Privacy Policy in response to service iteration, feature expansion and changes in applicable national laws. For material revisions touching data‑collection scope or information‑sharing provisions, we will send advance reminders via in‑app pop‑up windows or your registered email before the new policy takes effect. The revised full‑text document will be published inside App Settings > Privacy Policy page with an updated “Last Updated” timestamp. Your continuous use of the App after revised terms take legal effect constitutes your full acceptance of all updated clauses.

10. Contact Information for Privacy‑Related Inquiries

If you have any questions, data‑access requests, information‑correction demands or privacy‑related complaints regarding Footprint Walk On and our full data‑processing operations, please communicate with our official‑customer‑service team through the mailbox listed below:

Official Support Email:

Our customer‑service representatives will review your incoming message carefully and provide a complete, clear official reply .